Private pOLICY

Effective date: November 17th, 2024 

Cheveux Collections ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use and safeguard your personal information when you interact with our website, products and services. 

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1.Information We Collect

We may collect the following types of personal information

• Contact Information: Name, email address, phone number, mailing address 

• Payment Information: Credit/debit card details or other payment information (processed securely).

• Account information: Username, password, and preferences when you create an account with us 

• Usage Data: Information about how you interact with our website including IP address, browser type, and browsing history. 

• Marketing Data: Information provided through sign-ups for newsletter, SMS alerts, or promotions. 

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2. How We Use Your Information ​

We uses the information we collect to:

• Process and fulfill your orders 

• Provided personalized customer service and support 

• Send promotional offers, updates, and exclusive deals (if opted-in)

• Improve our website, products, and services bases on users feedback and analytics 

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3. SMS Marketing 

By signing up for our SMS list, you consent to receive promotional messages from Cheveux Collections. You can opt-out of SMS marketing at anytime by replying STOP to any text message. Standard messages and data rates may apply.

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4. Sharing Your Information 

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third party vendors (e.g., payment processors, shipping companies) who help us fulfill orders and operate our business. 

• Legal Authorities: If required by law or to protect our rights 

• Marketing Partners: For targeted advertising campaigns, with your consent 

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​5. Cookies and Tracking Technologies 

We use cookies, pixels, and similar technologies to:

• Analyze  website traffic and user behavior

• Personalize your shopping experience 

• Serve relevant advertisements third-party platforms 

You can manage cookie preferences through your browser settings.

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6.Data Security 

We implement industry-standard security measures to protect your personal information. While we strive to ensure the safety of your data, no online system can be guaranteed 100% secure. 

 

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails or SMS messages 

• Request a copy of the data we have about you  

To exercise your rights, contact us at info@cheveuxcollections.com

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8. Children's Privacy:

Our website and services are not directed to children under 13. We do not knowingly collect personal information from minors .

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9. Changes to This Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

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10. Contact Us:

If you have any questions or concerns about this Privacy Policy, Please contact us at:

info@cheveuxcollections.com